Course Description
1. Business Analysis: Business Analysis focuses on understanding business needs, identifying problems and opportunities, and developing effective solutions that create value for organisations. The course covers key business analysis practices, including stakeholder engagement, requirements elicitation and analysis, requirements definition, process modelling, solution evaluation and business process improvement.
Participants learn how to analyse business needs, communicate requirements clearly, work effectively with stakeholders and support organisations in making informed decisions. The course is suitable for professionals who want to build or strengthen their business analysis skills and prepare for roles that bridge business needs, processes and technology solutions.
Course Overview
Business Analysis plays an important role in helping organisations understand their needs, solve business problems, improve processes and make informed decisions.
Our Business Analysis training provides participants with practical knowledge and skills needed to perform business analysis effectively.
The course covers core business analysis practices, including stakeholder engagement, requirements elicitation and analysis, requirements management, process modelling, solution evaluation and business process improvement.
The programme is suitable for individuals aspiring to build a career in Business Analysis, professionals looking to strengthen their business analysis skills, and those who work with business requirements, processes, projects, products or technology solutions.
Participants can choose from different learning pathways based on their goals
General Business Analysis Training: For professionals and individuals who want to develop practical Business Analysis skills. Participants receive a Renzy Academy certificate upon successful completion.
Business Analysis Certification Preparation: For candidates preparing for recognised professional certifications such as ECBA, CCBA and CBAP. Certification preparation is aligned with the relevant professional body and examination requirements.
Through practical exercises, case studies, business scenarios and the use of relevant tools and techniques, participants learn how to apply Business Analysis concepts to real-world situations.
The programme is designed to help participants build the competence, confidence and practical skills required to contribute effectively to business improvement, project delivery, digital transformation and organisational decision-making.
Who This Course Is For
- Aspiring Business Analysts who want to start a career in Business Analysis.
- Business Analysts who want to strengthen their knowledge and practical skills.
- Project Managers and Project Coordinators who need to work effectively with business requirements and stakeholders.
- Product Managers and Product Owners involved in understanding customer needs, requirements and business value.
- Professionals working in IT and technology who need to understand business requirements and processes.
- Process Improvement and Operations Professionals involved in analysing and improving business processes.
- Consultants and Business Professionals who support organisations in solving problems and improving performance.
- Professionals preparing for ECBA, CCBA or CBAP certification examinations.
- Graduates and career changers looking to develop a professional skill that can lead to opportunities in Business Analysis and related roles.
- Professionals who simply want to develop practical Business Analysis skills for their current roles, without pursuing a certification.
Learning Objectives
By the end of this course, participants will be able to
- Explain the principles, concepts and role of Business Analysis in organisations.
- Identify and analyse business needs, problems, opportunities and potential solutions.
- Identify key stakeholders and apply appropriate stakeholder engagement techniques.
- Elicit, analyse, document, validate and manage business requirements effectively.
- Distinguish between business, stakeholder, solution and transition requirements.
- Model and analyse business processes to identify gaps, inefficiencies and opportunities for improvement.
- Apply appropriate Business Analysis techniques and tools to real-world business situations.
- Evaluate potential solutions against identified business needs and requirements.
- Communicate business requirements and recommendations clearly to technical and non-technical stakeholders.
- Support informed decision-making by analysing business information and presenting meaningful insights.
- Apply Business Analysis practices to projects, products, technology initiatives and organisational change.
- Develop practical Business Analysis deliverables using appropriate techniques and tools.
Demonstrate the knowledge and practical skills required to pursue Business Analysis roles and, where applicable, prepare for professional certification examinations.
Course Modules
Module 1: Business Analysis Planning and Monitoring
- Purpose of Business Analysis planning
- Business Analysis approach
- Planning Business Analysis activities
- Stakeholder engagement
- Governance
- Business Analysis information management
- Identifying Business Analysis performance measures
- Monitoring and adapting Business Analysis activities
Module 2: Elicitation and Collaboration
- Understanding elicitation and collaboration
- Preparing for elicitation
- Conducting elicitation
- Confirming elicitation results
- Communicating Business Analysis information
- Managing stakeholder collaboration
- Interviews
- Workshops
- Brainstorming
- Observation
- Surveys and questionnaires
- Document analysis
- Focus groups
- Prototyping
Module 3: Requirements Life Cycle Management
- Requirements traceability
- Requirements maintenance
- Requirements prioritisation
- Requirements approval
- Requirements change
- Requirements acceptance
- Managing requirements throughout the project or product lifecycle
- Impact analysis and change management
Module 4: Strategy Analysis
- Understanding the business need
- Analysing the current state
- Defining the future state
- Identifying risks
- Defining the change strategy
- Business goals and objectives
- Capability gaps
- Strategic options
- Business value
Module 5: Requirements Analysis and Design Definition
- Specify and model requirements
- Verify requirements
- Validate requirements
- Define requirements architecture
- Define design options
- Analyse potential value and recommend solutions
- Functional requirements
- Non-functional requirements
- Business rules
- Requirements hierarchy
- Use cases
- User stories
- Acceptance criteria
- Process modelling
- Data modelling
- Prototyping
- Requirements prioritisation
Module 6: Solution Evaluation
- Measuring solution performance
- Analysing performance measures
- Assessing solution limitations
- Assessing enterprise limitations
- Identifying causes of performance gaps
- Recommending actions to increase solution value
- Benefits realisation
- Solution value
- Business value
- Post-implementation evaluation
Module 7: Business Analysis Techniques
- SWOT Analysis
- PESTLE Analysis
- Root Cause Analysis
- Five Whys
- Fishbone Diagram
- Gap Analysis
- Benchmarking
- Decision Analysis
- Cost-Benefit Analysis
- MoSCoW Prioritisation
- RACI Matrix
- Mind Mapping
- Process Modelling
- Stakeholder Analysis
- Business Model Canvas
- Value Stream Mapping
Module 8: Business Analysis in Agile and Adaptive Environments
- Business Analysis in Agile environments
- Agile mindset and principles
- Business Analyst responsibilities in Agile teams
- Product vision
- Backlog management
- Epics and features
- User stories
- Acceptance criteria
- Prioritisation
- Backlog refinement
- Continuous feedback
- Collaboration with Product Owners, Scrum Masters and development teams
- Applying BABOK concepts in Agile environments
Module 9: Business Analysis Documentation and Deliverables
- Participants learn how to produce common Business Analysis deliverables, including:
- Business Requirements Document (BRD)
- Requirements Specification
- Business Case
- Stakeholder Register
- Requirements Traceability Matrix (RTM)
- Process Maps
- Use Cases
- User Stories
- Acceptance Criteria
- Requirements Catalogue
- Gap Analysis
- Solution Recommendation
Module 10: Practical Business Analysis Project
- Participants apply what they have learned to a realistic business case.
Duration & Format
Duration
2 Weeks
Delivery Format
- Live Online Instructor-Led Training
- In-Person Classroom Training
- Interactive lectures and discussions
- Practical exercises and case studies
- Group activities and workshops
- Business Analysis tools and templates
- Practical capstone project
- Examination preparation for participants pursuing IIBA certification
Entry Requirements
No previous Business Analysis experience is required for the general programme.
The course is suitable for
- Graduates and career starters
- Professionals transitioning into Business Analysis
- Business Analysts seeking to strengthen their skills
- Project Managers and Project Coordinators
- Product Managers and Product Owners
- IT and technology professionals
- Operations and process improvement professionals
- Anyone interested in understanding the role of business analysis in organizations.
- Professionals preparing for IIBA certification
- For ECBA, CCBA and CBAP certification preparation, participants must meet the applicable IIBA eligibility requirements.
Certification
Participants who successfully complete the Renzy Academy Business Analysis Professional Programme will receive a Certificate of Completion from Renzy Academy.
Participants preparing for ECBA, CCBA or CBAP will receive guidance on the relevant IIBA certification pathway. The professional certification is awarded by IIBA, subject to its applicable requirements and examination process.
Professional Certification Pathway
- Participants interested in professional certification can progress to the relevant IIBA certification pathway:
- ECBA Entry-level certification for individuals beginning their Business Analysis journey.
- CCBA For Business Analysts with practical experience who meet IIBA’s eligibility requirements.
- CBAP For experienced Business Analysts who meet IIBA’s eligibility requirements.
Renzy Academy provides training and examination preparation for these pathways. Participants are responsible for meeting IIBA’s current eligibility, application and examination requirements.
Build Your Business Analysis Skills
Join Renzy Academy and develop the knowledge and practical skills needed to understand business needs, solve business problems and collaborate effectively with stakeholders.
From those new to Business Analysis and professionals looking to strengthen their existing expertise to individuals preparing for professional certification examinations, this programme provides the knowledge and practical capabilities needed to advance in the field.
Enrol today and start building the skills to analyse, solve and create meaningful business value.
Career Opportunities
Business Analysis skills can support career opportunities in a range of roles, including
- Business Analyst
- Junior Business Analyst
- Business Systems Analyst
- Requirements Analyst
- Process Analyst
- Systems Analyst
- Product Analyst
- Product Owner
- Business Process Improvement Analyst
- Functional Analyst
- Business Consultant
- Project Analyst
Business Analysts can work across industries including banking and finance, telecommunications, technology, healthcare, government, consulting, manufacturing, education and other service industries.